Services & Pricing FAQ
What types of car washes do you offer?
We provide four distinct tiers of service: Basic Express, Premium Express, Super Wash, and our top-tier Full Wash, each designed to meet different levels of care for your vehicle.
What is included in the Full Wash tier?
The Full Wash includes everything in our Super Wash plus a dashboard wipe, center console cleaning, 4 rubber mats cleaned, and an air gun finish for those hard-to-reach spots.
How does pricing work for single vs. unlimited plans?
Single washes are one-time payments. Our Unlimited Plans offer significant savings for frequent washers; for a flat monthly fee, you can wash your car as often as you like.
Are there any hidden fees in the unlimited plans?
No hidden fees. The listed price is the monthly rate plus applicable sales tax. All services included in your specific tier are fully covered under the membership.
Do you charge more for larger vehicles?
Our standard pricing applies to most passenger cars, SUVs, and light trucks. Oversized vehicles may incur a small surcharge to account for additional time and labor.
Unlimited Plans FAQ
How do Unlimited Memberships work?
Our Unlimited Plans allow you to wash your car as often as you like for one low monthly fee. When you sign up, your vehicle is registered in our system, allowing for quick and seamless visits every time you roll in.
When will I be billed each month?
Memberships are billed automatically on the same day each month, starting from the date you first joined. You’ll receive a receipt via email for every transaction to help you keep track.
Can I use my plan for multiple vehicles?
Each Unlimited Wash Plan is valid for one vehicle only. Our membership plans are already offered at a discounted rate to provide the best value for frequent washes. If you have multiple vehicles, each vehicle will need its own individual plan.
How do I cancel my membership?
We make it simple. You can cancel your membership at any time by visiting us in person, calling our office, or using our customer portal. Please cancel at least 5 days before your billing date.
Are there any long-term contracts?
Not at all. Our memberships are month-to-month. We want you to stay because you love our service, not because of a contract. You are free to stop and start your membership whenever you need.
What if I get a new car or license plate?
If you change your vehicle or license plate, simply drive by and let our attendant know. Vehicle transfers are twice a year free of charge; additional transfers are $15 each.
IMPORTANT NOTICE
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PRIME HAND CAR WASH & OWNER ARE NOT RESPONSIBLE FOR DAMAGES
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FRONT/REAR WINDSHIELD WIPERS
ANTENNAS OR SIDE MIRRORS
VEHICLE BADGING OR EMBLEMS
WHEEL COVERS OR CENTER CAPS
COLLISIONS DUE TO BRAKING OR DRIVING IN A CAR WASH TUNNEL
MOONROOFS, SUNROOFS, LEFT OPEN WINDOWS, GLASS OR BUG SHIELDS
LOOSE OR BROKEN PARTS
VEHICLE MOLDING
BODY DAMAGE OR SCRATCHES
NON-FACTORY INSTALLED ITEMS
VEHICLES OVER 5 YEARS OLD
LOST OR MISPLACED ITEMSÂ
NOTE: ALL TRUCK BEDS MUST BE CLEANED, EMPTY, AND FREE OF ALL DEBRIS
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Prime Hand Car Wash reserves the right to close due to holidays, weather, or mechanical issues.